I see that the business world is still oblivious to the hatred some of us have for telephone Muzak. I am currently on hold at Direct Energy Regulated Services waiting for an agent. I am also trying to work at my desk. While listening to lousy elevator music. Blech.
It really is quite unprofessional of Direct Energy to expect me to listen to trash music when I am professionally trying to use my time by working while I wait.
Oh well, at least it's not the screaming, ancient, boomer rock and roll most businesses inflict on me.
Perhaps you could have your software people put a telephone menu item to let us stop the noise. "Press 1 if you want peace and quiet and no background muzak, music, singing, radio, nor nothing else either".
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