Rona service

I see that Rona at Southland well deserves the rumour that it is going broke.

Yesterday they had just inside the contractor doors and across from customer service a display of 32 x 80 steel pre-hung doors. There was only one RH door left and it was on the upper shelf. The store was nearly empty and the customer service guy with the tattooed arm was standing there doing nothing.

"I'd like that RH door from up there please." says I, "It's the last one."

He says "You'll have to go back to windows and doors and they'll get you one." I stifle my reply that I thought the sign said customer service, and trudge to windows and doors where there are neither personnel nor any 32 x 80 RH doors. There is a large young man 3 aisles over at the construction materials desk. I ask him for help. He offers me every form of assistance possible except actual help. He calls someone else to do the work and assures me someone will be right there at the racked doors to get one down for me.

Gathering a cart I await the actual Rona employee willing and able to help. Mr customer nonservice is still idling about. He watches me for about 5 minutes while nobody comes. I know he is live to the issue because he then pages a window and door employee to come help.

There is  no motion for 10 minutes until I silently leave for Home Depot.